Melbetmobi's Terms & Conditions

1 General Terms

Melbetmobi (hereinafter referred to as the "Platform", "we", or "us") is an online gaming service provider operating under an international gaming license. These Terms and Conditions ("Terms") constitute a legally binding agreement between the Platform and its users ("you", "player").

By using the melbetmobi website, mobile application, or any associated services, you agree to these Terms & Conditions, which are prepared in accordance with applicable Bangladeshi law and international gaming regulations.

1.1 Scope of Service

Melbetmobi offers the following services:

• Online casino games (slots, table games, Live Casino)
• Sports Betting (cricket, football, and more)
• Crash Games & Other Interactive Games
• Promotional Bonuses & Loyalty Program
• Mobile payment-based financial transaction facility

Melbetmobi reserves the right to modify, add, or discontinue any part of its services at any time without prior notice.

2 Account Registration & Eligibility

To open an account and play on melbetmobi, all of the following conditions must be met. These requirements are strictly enforced and confirmed through verification.

2.1 Age & Identity Verification

• Age Limit: You must be at least 18 years of age to use the platform.
• Identity Document: A valid national ID number must be provided at the time of registration.
• Personal Information: You must provide your real name, address, and mobile number — providing false information is strictly prohibited.
• One Account Policy: Only one account is permitted per person, household, or IP address.

2.2 Account Security

You are solely responsible for keeping your account password and login credentials confidential. Your account must not be shared with or used by anyone else. If you suspect any unauthorized access, contact the melbetmobi support team immediately.

3 Bonus & Promotions Policy

Melbetmobi regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the promotions page. The general bonus policy is outlined below.

3.1 Welcome Bonus

New members receive a welcome bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met — typically 30–50 times the bonus amount.

3.2 General Bonus Rules

• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonuses are only valid on designated games — not all games can be played using bonus funds.
• A maximum bet limit may apply per wager when playing with bonus balance.
• Bonuses have an expiry date — any unused bonus will be cancelled once the validity period ends.
• Bonus abuse of any kind — including bonus hunting and arbitrage — is strictly prohibited.

4 Deposit & Withdrawal Policy

Melbetmobi supports the most popular payment methods in Bangladesh. All financial transactions are processed through secure encryption.

4.1 Accepted Payment Methods

• Mobile Banking: bKash, Nagad, Rocket
• Internet Banking: Selected Bangladeshi Banks
• Cryptocurrency: Selected crypto payments (where available)

4.2 Deposit Rules

• The minimum deposit amount is ৳100 (one hundred BDT).
• Only use payment methods registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Melbetmobi may request documents to verify suspicious transactions.

4.3 Withdrawal Rules

• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made using the same payment method used for the original deposit.
• Withdrawal processing typically takes between 30 minutes and 24 hours.
• The minimum withdrawal amount is ৳500 (five hundred BDT).
• To prevent money laundering, melbetmobi may carry out additional verification for large withdrawals.

5 Gaming Rules

All games on melbetmobi operate using certified Random Number Generator (RNG) technology, meaning every game outcome is completely random and cannot be influenced by anyone.

5.1 Game Management

• Each game's rules and RTP (Return to Player) information are available on the game page.
• The dealer's decision in Live Casino games is final.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• Melbetmobi is not liable for any game interruption caused by loss of internet connection.

5.2 Sports Betting

• Bets placed after the result has been announced will not be accepted.
• If a match is postponed or cancelled, the bet will be refunded.
• Betting using match fixing or insider information is strictly prohibited.

6 Prohibited Activities

Melbetmobi is committed to maintaining a fair and secure gaming environment. The activities listed below are strictly prohibited and may result in account termination.

• Multiple Accounts: Opening or operating multiple accounts under the same individual.
• Bots & Automation: Using software bots or automated programs to play games.
• Collusion: Colluding with other players to gain an unfair advantage.
• Bonus Abuse: Using tactics to circumvent bonus terms and conditions.
• Money Laundering: Using the platform for money laundering purposes.
• Hacking: Attempting unauthorized access to the platform's systems or another player's account.
• Chargeback Fraud: Requesting a chargeback after depositing and playing.

7 Privacy & Data Protection

Melbetmobi treats the protection of your personal data as a top priority. Details on how we collect and use your information can be found in our Privacy Policy page.

7.1 Data Collection & Use

• Information provided during registration is used solely for account management and KYC verification.
• Your data is never sold to third parties without your consent.
• Information may be shared with relevant authorities when required by law.

Melbetmobi uses bank-grade SSL encryption to keep all data secure. Our servers undergo regular security audits.

8 Responsible Gaming

Melbetmobi believes gaming should be a form of entertainment and should never lead to financial hardship. That is why we are firmly committed to responsible gaming.

8.1 Player Protection Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on the maximum amount you can lose within a given period.
• Session Limit: Control how long you play in a single session.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Reality Check: Check your gaming time and spending details at regular intervals.

If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact our support team for assistance.

9 Account Closure & Termination

Melbetmobi reserves the right to temporarily suspend or permanently close an account under the following circumstances.

9.1 Grounds for Account Termination

• Violation of any provision of these Terms and Conditions.
• Providing false or incorrect identity information.
• Operating multiple accounts.
• Evidence of bonus abuse or fraudulent activity.
• Refusal to complete KYC verification.
• Remaining inactive for an extended period (12 months or more).

9.2 Voluntary Account Closure

If you wish to close your account, please contact our support team. Any verified balance may be withdrawn before closure, but bonus balances with unmet conditions will be forfeited.

10 Changes to Terms & Contact Information

Melbetmobi reserves the right to update these Terms and Conditions at any time. You will be notified of significant changes via your registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

10.1 Governing Law

These terms are governed by the regulations of international gaming licensing authorities. Any disputes will first be addressed through negotiation.

10.2 Contact

If you have any questions or concerns regarding these terms, please get in touch with us:

• Email: support@melbetmobi.app
• Help Center: help-center Visit Page
• Live Chat: Log in to the platform and use the live chat support directly.